Terms & Conditions

1. Pallant House Bookshop
1.1 Please read these terms and conditions carefully before using this website operated by Gallery Bookshop Limited (“Gallery Bookshop”, “our”, “we”, or “us”). Gallery Bookshop Limited is a company registered in England and Wales under number 06846974 whose registered office is at 30B South Street, Chichester, West Sussex, PO19 1DP, United Kingdom.

The following terms and conditions listed below will apply between you and Gallery Bookshop Limited for the sale and purchase of items for sale on the website (the “goods”) contained in your basket. These terms do not affect your statutory rights.

2. Our Contact Details
2.1 If you have any questions regarding the Gallery Bookshop Limited online shop, its goods or an order that you have placed please contact us by e-mail at shop@pallantbookshop.com, by phone 01243 781293. Alternatively you can write to us at Gallery Bookshop, 9 North Pallant, Chichester, West Sussex PO19 1TJ.

3. Acceptance of Terms and Conditions
3.1 By ordering goods you accept these terms and conditions. A legally binding contract between you and us will be formed when we send you an e-mail confirming we have dispatched the goods you have ordered. In the event of any change e.g. in price or expected delivery date we shall inform you and you shall have the right to either accept or reject such changes. The terms and conditions are subject to change at any time and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.

4. Order confirmation
4.1 When you have completed your order you will be sent an email confirming your order which will include details of the goods ordered, VAT, posting and packaging costs and a shipment tracking reference, if relevant.

5. Liability
5.1 All descriptions, weights and dimensions of the goods on this website are those of the manufacturers and are intended only as a general guide. For the avoidance of doubt we accept no responsibility arising out of or in connection with the viewing, use or performance of our website or its content whether due to inaccuracy, error, omission or any other cause and whether on the part of Gallery Bookshop Limited or our servants, agents or any other person or entity.

5.2 Items for sale displayed on our website are invitations to purchase only. Any order Gallery Bookshop Ltd receives, does not constitute a binding offer of sale until Gallery Bookshop Ltd has accepted your order by email and confirmed the despatch of the product.

6. Prices
6.1 Prices are displayed on the website in pounds sterling (£). The prices listed on the website are the current prices at the time of your order and we reserve the right to change prices on the website from time to time. Prices include VAT which will be displayed separately at the checkout.

6.2 Delivery charges will be applied on an item by item basis and displayed at the checkout. There is a minimum delivery charge of £2.00 to Mainland UK. European Community countries outside the UK & offshore UK customers should refer to our pricing table. For the avoidance of doubt, all delivery charges and VAT will be displayed at the checkout.

7. Payment
7.1 All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment to use, your order will not be accepted and Gallery Bookshop Limited will not be liable for any delay or non-delivery of your order. For the avoidance of doubt, you must make payments in full before your order can be processed.

7.2 All payments will be in pounds sterling (£) and payment will be accepted using any of our acceptable payment and ordering methods. Payments can be made online using the secure online encrypt server: 128bit SSL (Secure Socket Layer) Secure Server which means that all credit card transactions are completely safe and encrypted. Payments are handled by SagePay which is part of the SAGE group.

8. Your warranty
8.1 You warrant that the information given on your order form is complete and accurate.

9. Availability
9.1 We will notify you by e-mail within 7 working days if a product you have ordered is out of stock or if delivery of a product will be delayed. On receiving such an e-mail notification you may amend or cancel your order using any convenient method of communication as detailed in clause 2.

10. Returns and refunds
10.1 Your statutory rights as a consumer are not affected if, for any reason, you wish to return goods bought from Gallery Bookshop Limited website.

10.2 Where you make a valid claim in respect of shortages or defects in an order and we are liable for the claim, we can at our option make up the shortages or replace the goods or refund the price of goods in question to you. Any refund will be made within 30 days of you giving notice to Pallant Bookshop Limited. If you do not notify us accordingly, we shall not have liability and shall not be bound to pay for the goods.

10.3 Goods returned to us must be un-tampered with and in their original condition and packaging. If you do not store them in appropriate conditions we cannot be held responsible for faults or problems that arise. You are liable for the cost of returning goods to Pallant Bookshop Limited you should notify us of the reason for returning the goods. Please mark goods with the word 'Returns' to help us speed up the process.

11. Delivery
11.1 All orders will be delivered by our couriers or chosen postal service to the address you supply. We do not deliver to addresses containing PO Box numbers.

12. Force Majeure
12.1 Gallery Bookshop Limited shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so for any damaged good delivered that is caused by any event or circumstance beyond its reasonable control.

13. Declaration
13.1 Some food products may have been made in a factory, which uses nut ingredients and may not be suitable for nut allergy sufferers.

14. Data Protection Act
14.1 You agree to us retaining data in a manual and electronic format and to the use and processing by computers of such data provided by them the customer, in the course of the your order, on the understanding that this data is stored or processed in accordance to the Data Protection Act 1998.

15. Links
15.1 Links within this site to other websites are not covered by these terms and conditions. Pallant Bookshop has no control over any such websites; does not endorse the content, operators, products or services of such sites; and is not responsible or liable for any loss or damage caused or alleged to be caused by or in connection with use or reliance on any content, operators, availability, accuracy, quality, advertising, products, services or other materials on or available from such sites.

16. Limitation of Liability
16.1 Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our website. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the good ordered by you in the relevant transaction, however nothing in these terms and conditions shall exclude or limit Gallery Bookshop Limited liability for death or personal injury occurring as a result of Gallery Bookshop Limited negligence.

17. Invalidity of Terms and Conditions
17.1 If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions shall not be disputed.

18. Governing law and Jurisdiction
18.1 These Terms shall be governed by and construed in accordance with English Law and we agree to submit to the exclusive jurisdiction of the English courts.

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Pallant Bookshop

9 North Pallant
Chichester
West Sussex
PO19 1TJ
Tel: 01243 781293
shop@pallantbookshop.com